When Jack Crocker began Classic Home Improvements, one of his goals was to bring the professionalism of corporate America into a small family business. One of the things you will find when you work with a corporate company is that they take the time to really dive into what is important to them before they even start doing business with consumers. Below is a little bit more about Classic Home Improvements.
OUR MOTTO: Quality Through Consistency In Everything We Do
Classic Home Improvements was founded with a passionate spirit and a drive to bring large company professionalism to a family-owned business. Our belief is that by taking care of our customers and employees while looking after our local communities, we will grow profitably. Our mission is to provide high quality and affordable remodeling services with honest trades people.
Our vision is to be the company that others use as their benchmark. We will distinguish ourselves through our ability to consistently deliver on our commitments. Our standards will far exceed the expectations of our customers, but we will always strive for improvement.Our vision is to achieve a seamless system, from our first introduction to the final walkthrough. To achieve this, each member of our team must believe in and envelope our company's culture Our vision is to give back through community reinvestment and service. To carry out our vision, we will have an open-door policy, cultivate teamwork, and encourage employees to fulfill personal life obligations and goals. Good quality of life outside of work must be in place before we can bring that quality of life to work.
OUR CORE VALUES
RESPECT: Take the time to understand the perspective of others. Value the contribution of others. Treat everyone with unfailing dignity.HONESTY AND INTEGRITY: Maintain truth in all interactions. Do not take the easy-way out. Take accountability for our actions, without passing blame on others. Follow through on commitments. QUALITY OF SERVICE: Take time to hire and train the right employees. Continuously offer learning opportunities. Measure performance. Keep an open line of communication. CUSTOMER SATISFACTION: Take time to hire and train the right employees. Continuously offer learning opportunities. Measure performance. Keep an open line of communication. SUPPORTING OUR COMMUNITY: Support the company's effort in strengthening the communities in which we live and work. Support the volunteerism efforts of our fellow employees.
CODE OF ETHICS
* Conduct our business operations in a manner that is legal, ethical, and fair.*Comply both in spirit and letter with rules and regulations prescribed by Federal, State, and local laws. * Avoid using any statement or implication which may be perceived as deceptive. * Accurately and honestly describe the price, materials, and standards of workmanship used in our jobs. * Use only materials that are equal to or exceed the quality specified in the contract. * Start the construction process as soon as feasible upon award of a contract and proceed diligently to completion of the project without unnecessary delays. * Acknowledge and take action on all customer concerns.